Dial Up VoIP to Drive Down Telecom Costs & Improve Productivity
As cost of running a business increases owners and managers are always looking for ways to improve operating efficiencies and save money. And technology is a great tool in invest in to achieve that aim.
But how do you go about getting it done?
An increasingly popular and effective approach is implementing Voice-over-Internet Protocol, or more commonly called VoIP. This system moves your business phone communications to your network connection. Consequently, it allows you and your team to access communication services from anywhere.
Yet despite its growing use, many business owners are still unsure whether VoIP is the right choice. But maybe knowing you can reduce your telecom costs by as much as 30% will help make the decision easier?
Let’s take a look at some primary benefits of VoIP and see how well it fits your business needs.
Lower Operating Costs
Overwhelmingly, operating costs for the majority of VoIP service providers are significantly lower than traditional phone companies. This allows VoIP providers, such as your local managed services provider (MSP), charge you much less, both in calling rates and monthly fees.
With VoIP, your business no longer needs to maintain separate networks: one for phones; another for data. This saves you a bundle to reinvest in other business disciplines, or simply gain in profit.
And while some businesses do pay their current phone company extra for features like call holding, call display and call forwarding, most VoIP providers automatically include those features in their product offering. That means you don’t have to pay extra.
Easy as 1, 2, 3
With most VoIP connections, there’s no need to install switching boards or phone connections. Some systems are easily installed by downloading an app to your computer. Others might require you install an adaptor that converts voice signals into digital signals using your existing phones. However, these adaptors are small. And, in most cases, all you have to do is plug in the phone’s cable before plugging the adaptor into an Internet connection socket.
More than Voice
Many VoIP programs also allow for:
- Chat capabilities
- Video calls
- Video conferencing
- Screen sharing
What’s more, you can identify employee availability using presence technology. And you give your team more ways to stay connected.
Increase Productivity
Many VoIP phone numbers are configured to simultaneously ring on multiple devices, like your mobile and landline. This eliminates time-consuming phone tag. According to a recent survey conducted by Sage Research, the increased productivity enabled by Internet telephony added up to 3.9 hours per week, per employee. No matter what industry you operate in, VoIP is a flexible, affordable and continuously evolving technology. If you’re interested in reducing your costs and elevating your efficiency, consider implementing a VoIP system at your company.
What We Offer
At HCS Telecom we have many happy customers using our VoIP solutions. The EasyUC Cloud system is a perfect for a growing SMB. Perfect for today’s hybrid working world EasyUC is feature rich, convenient, cost effective and easy to use. And it easily integrates with a wide range of business applications.
Zultys is an award winning unified communications solution that services the vast array of communication needs in the modern enterprise business. Advance features and unique customisations means our technicians can tailor Zultys to meet the exact requirements of your business. Zultys supercharges collaboration and cross team communication to enable a seamless working environment in a distributed modern workforce.
The 18.2 system release introduces significant new capabilities to the user experience to improve productivity and deliver even more value to Zultys’ Unified Communications platform. Key updates include:
- Inbound/Outbound Call Group Messaging: Agents can now send and receive SMS/MMS messages with advanced handling options for customer interactions.
- Improved Agent Web Chat UX: Agents can more efficiently manage customer inquiries with an active session list that now includes web chat along with calls and SMS.
- Department Filtering: ZAC now allows users to be organized into departments, enabling more efficient contact management.
READ MORE ABOUT ZULTYS LATEST RELEASE.
Contact us today to sign up for a free Telecom Assessment. See what we have to offer and how we can help.
